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Table 1:  New Complaints Filed by Social Area and Grounds Cited

Total Number of New Complaints 1,776

              Accommodation                                                                                       

6

5

6

 

 

4

29

7

32

30

5

38

10

 

2

32

 1

 

207

82

4.62%

Contracts                                                                                           

 

 

 

 

 

1

1

1

 

 

1

 

 

 

1

 

 

 

5

2

0.11%

Employment                                                                                          

105

98

6

6

26

49

745

177

61

26

153

 

337

2

161

383

132

 28

2495

1226

69.03%

Services                                                                                            

13

23

6

 

 

25

390

32

8

4

 29

2

53

 

6

19

6

6

622

456

25.68%

Vocational Associations                                                                             

1

 

2

 

 

2

7

 

1

 

 

 

 

 

 

1

1

 

15

10

0.56%

Total Grounds

125

126

20

6

26

81

1172

217

102

60

188

40

400

 2

170

435

140

34

3344

1776

100%

Percent of Ground Cited

3.74%

3.77%

0.60%

0.18%

0.78%

2.42%

35.05%

6.49%

3.05%

1.79%

5.62%

1.20%

11.96%

0.06%

5.08%

13.01%

4.19%

 1.02%

100%

 

 

Percent of Total Complaints Filed

7.04%

7.09%

1.13%

0.34%

1.46%

4.56%

65.99%

12.22%

5.74%

3.38%

10.59%

2.25%

22.52%

0.11%

9.57%

24.49%

7.88%

1.91%

188.29%

 

 

 

Age

Ancestry

Association

Breach of Settlement

Citizenship

Creed

Disability

Ethnic Origin

Family Status

Marital Status

Place of Origin

Public Assistance

Race & Colour

Record of Offences

Reprisal

Sex & Pregnancy

Sexual Harassment

Sexual Orientation

Sum of Categories

Total Complaints Per Social Area

Percentage of all Complaints

Table 2: Settlements by Ground in Cases Mediated in 2002/2003

Age

28

$119,404.74

$4,264.46

Ancestry

16

$77,875.00

$4,867.19

Association

3

$8,000.00

$2,666.67

Citizenship

2

$24,000.00

$12,000.00

Creed

17

$65.667.65

$3,862.80

Disability

272

$1,732,205.54

$6,368.40

Ethnic Origin

39

$215,270.00

$5,519.74

Family Status

17

$115,898.25

$6,817.54

Marital Status

8

$116,300.00

$14,537.50

Place of Origin

25

$126,720.00

$5,068.80

Public Assistance

3

$2,000.00

$666.67

Race & Colour

107

$548,725.30

$5,128.27

Record of Offences

2

$14,000.00

$7,000.00

Reprisal

45

 $266,562.81

$5,923.62

Sex & Pregnancy

135

$765,620.07

$5,671.26

Sexual Harassment

41

$206,586.51

$5,038.70

Sexual Orientation

16

$72,000.00

$4,500.00

Total for All Grounds*

776

$4,476,835.87

$5,769.12

 

Number Receiving Damages

Monetary Damages

Average

*Note:  Because complaints can involve multiple grounds, the total sum of monetary damages by ground exceeds the sum of monetary damages by complaints $2,472,096.26

Table 3: Complaints Closed by Disposition and Grounds

Total Number of Complaints Closed  = 1,954

Dismissed

16

37

6

1

2

15

125

60

8

3

47

 4

119

 

18

59

14

18

552

271

13.87%

Failed to provide Evidence

 

1

1

 

 

2

27

6

3

2

3

 

13

 

2

8

2

1

71

40

2.05%

Not Dealt With – (Sect. 34)

19

20

4

2

 

8

113

39

10

8

 23

2

82

3

18

36

8

6

401

185

9.47%

Referred to Human Rights Tribunal

3

6

 

 

 

2

17

8

4

1

4

3

22

 

12

38

11

3

134

58

2.97%

Resolved

24

12

10

1

 

12

185

30

10

11

 21

3

71

1

40

102

25

9

567

324

16.58%

Settled

66

51

11

 

1

40

550

100

33

18

63

6

244

2

102

277

92

22

1678

909

46.52%

Withdrawn

16

9

 2

1

2

12

89

23

15

10

21

2

42

 

18

43

11

7

323

 167

8.55%

Total

144

136

34

5

5

91

1106

266

83

53

182

20

593

6

210

563

163

66

3726

1954

100%

Percentage

3.86%

3.65%

0.91%

0.13%

0.13%

2.44%

29.68%

7.14%

2.23%

1.42%

4.88%

0.54%

15.92%

0.16%

5.64%

15.11%

4.37%

 1.77%

100%

 

 

 

Age

Ancestry

Association

Breach of Settlement

Citizenship

Creed

Disability

Ethnic Origin

Family Status

Marital Status

Place of Origin

Public Assistance

Race & Colour

Record of Offences

Reprisal

Sex & Pregnancy

Sexual Harassment

Sexual Orientation

Sum of Categories

Total for All Complaints

Percentage of all Complaints

Note:  Because complaints can involve multiple grounds, the sum by grounds exceeds the total for all complaints filed.

Table 4: Complaints Closed by Disposition and Grounds

Total Number of Complaints Closed  = 1,954

Dismissed

14

4

191

60

2

271

 13.87%

Failed to Provide Evidence

5

 

31

4

 

40

2.05%

Not Dealt with (Sec. 34)

9

1

115

49

11

185

9.47%

Referred to Human Rights Tribunal

8

 

39

11

 

58

2.97%

Resolved

12

1

267

43

1

324

16.58%

Settled

38

2

799

65

5

909

46.52%

Withdrawn

6

2

140

16

3

167

8.55%

Total

92

10

1582

248

22

1954

100%

Percentage

4.71%

0.51%

80.96%

12.69%

 1.13%

100%

 

 

Accommodation

Contract

Employment

Services

Vocational Associations

Sum of Categories

Percentage of all complaints

Resolved Cases: Details on Settlements

 Resolved Cases: Details on Settlements: 554 Decisions by the Commission; 1400 Complaints mediated, settled, resolved by parties, withdrawn: 909 (46.5%)* Mediated, Settled, 324 (16.5%) Resolved between parties, 167 (8.5%) Withdrawn

Breakdown of Commission Decisions

Breakdown of Commission Decisions: 1400 Complaints mediated, settled, resolved by parties, withdrawn; 554 Decisions by the Commission: 58 (3%)* Referred to Human Rights Tribunal of Ontario, 271 (14%) Dismissed, 40 (2%) Failure to provide evidence, 185 (9.5%) Not Deal With ( S. 34)

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