Language selector

Goods, services and facilities

 

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper. 

Relevant policies and guides:

  1. OHRC and corrections workers call for dedicated funding to address crisis in Ontario corrections

    January 21, 2020

    In an unprecedented joint submission the Ontario Human Rights Commission (OHRC) and OPSEU Corrections Management-Employee Relations Committee (MERC), which represents front line correctional staff, are calling on the Ontario government to dedicate funds in the 2020 Budget to address the crisis in Ontario’s correctional system.

  2. Joint submission to Ontario’s consultation on the 2020 budget: Necessary investments in Ontario’s correctional system

    January 21, 2020

     

    Introduction

    This joint submission identifies concrete investments that should be earmarked in Ontario’s 2020 budget to protect the health and safety of vulnerable and marginalized Ontarians incarcerated in provincial institutions and the brave men and women working inside them.

  3. OHRC files human rights application related to deaths of Joey Knapaysweet, Agnes Sutherland

    February 5, 2020

    On the second anniversary of the deaths of Joey Knapaysweet and Agnes Sutherland, the Ontario Human Rights Commission (OHRC) announced it has filed an application with the Human Rights Tribunal of Ontario (HRTO) alleging discrimination based on Indigenous ancestry by public service providers in Timmins, Ontario. 

  4. OHRC and OFIFC reaffirm joint commitment to reconciliation

    May 21, 2019

    TORONTO – In April, 2019, the Ontario Human Rights Commission (OHRC) and the Ontario Federation of Indigenous Friendship Centres (OFIFC) renewed an agreement, originally signed in April 2017, to work together with the ultimate goal of ending discrimination against Indigenous peoples in Ontario. The renewed agreement reinforces our ongoing collaboration with urban Indigenous communities based on trust, dignity, respect and a shared commitment to reconciliation and substantive equality.

  5. OHRC policy statement on the COVID-19 pandemic

    March 13, 2020

    Following the lead of the United Nations High Commissioner for Human Rights, the Ontario Human Rights Commission (OHRC) urges Ontarians to keep human rights principles under Ontario’s Human Rights Code (Code), the Canadian Charter of Rights and Freedoms (Charter) and relevant international human rights treaties at the centre of decision-making during the coronavirus (COVID-19) pandemic.

  6. OHRC statement on Independent Reviewer’s report on compliance with Jahn v MCSCS settlement and OHRC v Ontario order

    April 27, 2020

    Today, the Ontario Human Rights Commission (OHRC) notes the release of Justice David Cole’s Final Report, which finds that Ontario has not complied with a legal settlement and order requiring it to ensure that prisoners with mental health disabilities receive appropriate mental health services, and are not placed in segregation except as a last resort.

  7. OHRC submission regarding Ontario’s next Poverty Reduction Strategy

    April 30, 2020

    I am writing today on behalf of the Ontario Human Rights Commission (OHRC) about the government’s consultation on Ontario’s next Poverty Reduction Strategy (Strategy). The OHRC calls on Ontario to take a human rights-based approach to poverty reduction by entrenching the types of economic and social responses to COVID-19 into permanent solutions that will once and for all protect the well-being of everyone in our province.

Pages